01
10.1-inch Touchscreen Experience
Large icons, simple navigation and a tablet-like operating experience on supported Ricoh models.
Benefit: Easier daily operation.
FOTOSTAT SERI MURNI SDN BHD · ESTABLISHED SINCE 1993
Ricoh Smart Operation Panel (SOP) – Rent, Buy & MFP Touchscreen Solutions in Malaysia
Transform your Ricoh photocopier into a smarter office document hub with intuitive touchscreen control, personalized shortcuts, scanning applications and digital workflows.
Ricoh SOP G2
SOP G2.5
SOP G3
10.1-inch Touchscreen
Looking for a Ricoh MFP with Smart Operation Panel, an existing panel replacement, or help configuring your copier? Our team can recommend an appropriate solution after checking your machine model and requirements.
Serving Ara Damansara, Petaling Jaya, Kuala Lumpur, Subang, Shah Alam, Klang and surrounding areas.
SMART OFFICE WORKFLOW · TOUCH PANEL
▣Copy
▤Scan
▧Print
✉Scan to Email
☁Cloud Apps
⚙Settings
Illustrative interface · Actual Ricoh screens vary by model
SMART CONTROL FOR MODERN OFFICES
1. What Is the Ricoh Smart Operation Panel?
The Ricoh Smart Operation Panel (SOP) is an interactive touchscreen control interface used on supported Ricoh multifunction printers (MFPs). It enables employees to access photocopying, printing, scanning, fax functions where fitted, and selected digital document applications through a familiar, easy-to-use interface.
Instead of navigating complicated physical controls and repeatedly entering the same settings, users can create customized shortcuts for commonly performed document tasks. This can help reduce unnecessary steps, simplify employee training and improve office productivity.
Smart, intuitive control
Convenient touchscreen operation for common office document tasks.
Personalized workflow
Create shortcuts for frequent scan, copy and document processing activities.
Scalable solutions
Explore compatible Ricoh applications and optional document workflow integrations.
Ricoh Smart Operation Panel is normally part of the MFP system. Standalone repair and replacement components are model-specific and must be verified before quotation.
FEATURES, ADVANTAGES & BENEFITS
2. Ricoh Smart Operation Panel Features That Improve Office Productivity
02
Custom Home Screen & Shortcuts
Arrange common applications, device functions and frequently used document workflows.
Benefit: Fewer repetitive steps.
03
Smart Scanning Functions
Convenient access to supported scan-to-email, scan-to-folder and document digitization functions.
Benefit: Faster information sharing.
04
Ricoh Application Site
Install and manage selected compatible applications, subject to the machine generation and supported firmware.
Benefit: More workflow possibilities.
05
Cloud Document Integration
Selected MFPs can connect to supported cloud document services through optional Ricoh workflow solutions and licences.
Benefit: Better digital collaboration.
06
Security & User Administration
Use supported authentication, access controls and device security features to help protect confidential documents.
Benefit: Improved document control.
What Makes the Third-Generation Ricoh SOP Different?
Ricoh's third-generation panel on selected IM Cxx10 and IM x010 models offers improved touchscreen responsiveness, processing capability and accessibility. Ricoh also documents Android 10 for specified G3 machines and enhanced positioning and brightness performance.
Important: Not every function or application is available on every SOP generation. Optional apps, subscriptions and machine security settings may affect functionality.
WHO SHOULD USE THIS SOLUTION?
3. Ideal Customers and Industries for Ricoh Smart Operation Panel MFPs
Corporate Offices & SMEs
Daily printing, document filing, internal reporting, staff administration and shared office scanning.
Accounting & Audit Firms
Scan invoices, receipts, financial statements and supporting documents into organized digital workflows.
Legal Firms
Manage contracts, correspondence and confidential legal documents using appropriate security controls.
Schools & Education
Use straightforward printing, copying and scanning functions for worksheets, school administration and records.
Property & Building Management
Process tenant forms, maintenance documentation, invoices, notices and daily administrative records.
HR, Healthcare & Administration
Support staff paperwork, registrations and document handling with suitable access permissions.
Local Ricoh MFP Supplier – PJ & Klang Valley
Fotostat Seri Murni serves Ara Damansara, Kelana Jaya, Tropicana, Kota Damansara, Glenmarie, Sungai Buloh, Bandar Utama, Petaling Jaya, Puchong, Subang Jaya, Shah Alam, Klang and Kuala Lumpur.
Fotostat Seri Murni serves Ara Damansara, Kelana Jaya, Tropicana, Kota Damansara, Glenmarie, Sungai Buloh, Bandar Utama, Petaling Jaya, Puchong, Subang Jaya, Shah Alam, Klang and Kuala Lumpur.
PROBLEMS WE HELP SOLVE
4. Common Office Printing & Scanning Pain Points – And the FSM Solution
Are employees wasting time operating a complicated photocopier? Is your Ricoh touchscreen damaged or unresponsive? Does your team manually repeat the same scanning and document filing steps every day?
Problem: Complicated Controls
Too Many Steps to Complete Simple Jobs
Staff frequently need assistance with basic scan and copy settings.
FSM Solution
Configure available shortcuts and provide practical user training for common tasks.
Problem: Repetitive Scanning
Manual Email and Folder Selection
Employees repeat settings for regularly scanned invoices, reports and contracts.
FSM Solution
Set up supported scan destinations, address books and frequently used scan workflows.
Problem: Faulty Panel
Touchscreen Not Responding Properly
A cracked, frozen or inaccurate control screen can interrupt daily operations.
FSM Solution
Inspect the machine, diagnose the fault and quote a compatible panel repair or replacement where available.
Problem: Paper-Based Processes
Hard-to-Find Office Documents
Invoices, forms and contracts are difficult to retrieve from physical storage.
FSM Solution
Recommend scanning and optional document-management workflows suited to existing office systems.
Problem: Security Concerns
Shared Device with Sensitive Information
Different departments need appropriate controls for confidential records.
FSM Solution
Review supported authentication options, access permissions and secure document handling.
Problem: Outdated Equipment
Existing MFP Cannot Meet New Requirements
Older equipment may not support the newer apps or workflows your company needs.
FSM Solution
Compare repair, software configuration and replacement MFP rental or purchase options.
SMART OFFICE APPLICATIONS
5. Ricoh Smart Operation Panel Applications & Real-World Document Workflow Solutions
APPLICATION 01
One-Touch Scan to Email
Scan documents directly to configured email recipients or destinations.
Ideal for: Admin teams and reception counters.
APPLICATION 02
Scan to Network Folder
Digitize paperwork into shared company folders with supported access permissions.
Ideal for: Accounting, HR and operations.
APPLICATION 03
Cloud Scanning
Connect supported MFPs to compatible cloud document platforms using optional integrations.
Ideal for: Teams working across different locations.
APPLICATION 04
ID Card Copy
Use the supported ID card copy function for convenient copying of front and reverse sides.
Ideal for: Administration and registration offices.
APPLICATION 05
Secure Printing
Use available authentication and print-release controls to reduce unattended confidential printing.
Ideal for: Corporate, legal and finance departments.
APPLICATION 06
Document OCR & Automation
Explore optional OCR, searchable-PDF and automated document routing solutions where supported.
Ideal for: Invoice processing, contract filing and digital archives.
Feature availability depends on the model, firmware, fitted options, network configuration and software licensing. OCR or AI document processing is not a universal built-in SOP feature.
CHECK YOUR MACHINE MODEL
6. Compatible Ricoh MFP Models – Smart Operation Panel G2, G2.5 & G3 Reference
The following 43 Ricoh models are reproduced from the supplied compatibility chart and grouped by listed Smart Operation Panel generation. They help identify which generation may be present on an MFP.
Ricoh SOP G3 – Third Generation Models
| Ricoh MFP Series | Model Numbers | SOP Generation |
|---|---|---|
| IM C Series – Colour | IM C2010, IM C2510, IM C3010, IM C3510, IM C4510, IM C6010 | G3 |
| IM Series – B&W A3 | IM 3010, IM 3510, IM 4510, IM 5510, IM 6010, IM 7010 | G3 |
| IM Series – B&W A4 | IM 370F, IM 460F | G3 |
Ricoh SOP G2 / G2.5 – Earlier IM Generation Models
| Ricoh MFP Series | Model Numbers | SOP Generation |
|---|---|---|
| IM C Series – Colour A3 | IM C2000, IM C2500, IM C3000, IM C3500, IM C4500, IM C6000 | G2 / G2.5 |
| IM C Series – Colour A4 | IM C300, IM C400 | G2 / G2.5 |
| IM Series – B&W | IM 2702, IM 3000, IM 3500, IM 4000, IM 5000, IM 6000 | G2 / G2.5 |
| IM Series – High-Speed B&W | IM 7000, IM 8000, IM 9000 | G2 / G2.5 |
Ricoh SOP G2 – MP Series Models
| Ricoh MFP Series | Model Numbers | SOP Generation |
|---|---|---|
| MP Series – Colour | MP C2004ex, MP C2504ex, MP C3004ex, MP C3504ex, MP C4504ex, MP C6004ex | G2 |
| MP Series – B&W | MP 2555, MP 3055, MP 3555, MP 4055, MP 5055, MP 6055 | G2 |
Important Compatibility Notice:
This is an SOP generation reference, not a guarantee of physical hardware interchangeability, replacement-part availability or software compatibility. The exact panel assembly, part number, machine serial number, controller firmware and regional configuration must be checked. G2, G2.5 and G3 panels should not be assumed to be interchangeable or independently upgradeable.
This is an SOP generation reference, not a guarantee of physical hardware interchangeability, replacement-part availability or software compatibility. The exact panel assembly, part number, machine serial number, controller firmware and regional configuration must be checked. G2, G2.5 and G3 panels should not be assumed to be interchangeable or independently upgradeable.
Not sure which Ricoh you own? Send FSM a photograph of the machine's model label and its touchscreen. Our consultant can help determine the next compatibility checks.
WhatsApp – Check My Ricoh ModelFLEXIBLE PURCHASE & RENTAL OPTIONS
7. Ricoh Smart Operation Panel Rental, Purchase, Repair & Configuration Packages
Choose a solution based on your current machine condition, workflow requirements and available budget.
Ricoh SOP Repair or Replacement
Quotation Based on Model
For customers with an existing Ricoh MFP and a defective or damaged touchscreen.
Includes machine inspection, diagnosis, compatible parts assessment and a repair/replacement quotation.
Parts availability and applicable warranty confirmed in writing.
Rent Ricoh MFP with Smart Panel
Monthly Rental Quotation
Rent a suitable Ricoh colour or black-and-white MFP with an integrated Smart Operation Panel.
Eligible packages can include delivery, installation, user training and onsite service support.
Rental term, meter charges and service coverage depend on the selected package.
Buy Ricoh MFP with Smart Panel
Outright Purchase Quotation
Purchase a Ricoh MFP suitable for your print volume, office size, security and scanning needs.
New and selected refurbished machine options may be available upon enquiry.
Machine condition, warranty and availability are stated in the final quotation.
Additional Service: SOP Workflow Setup & Optimization
Already have a working Ricoh MFP? Ask about configuration of supported scan destinations, home screen shortcuts, user settings, application setup, staff training and optional digital workflow solutions.
Not Sure Whether to Repair, Replace, Rent or Buy?
Let FSM compare the available options so your office can choose a practical solution without purchasing unnecessary equipment.
Get Package Recommendation on WhatsAppLOCAL INSTALLATION & TECHNICAL SUPPORT
8. Ready Stock, Delivery, Installation, User Training & Onsite Warranty Support
At Fotostat Seri Murni, we aim to provide more than just office equipment. Our team can assist with Ricoh MFP selection, system setup, document workflow configuration and after-sales support.
Ready Stock Enquiries
Ask about available Ricoh MFPs, compatible SOP replacement components and suitable refurbished machines.
Stock and delivery timing are confirmed when quoting.
Free Delivery & Installation
Eligible machine rental and purchase packages can include complimentary delivery and installation within the agreed coverage area.
Subject to the written quotation and site requirements.
Free User Training
Eligible packages include operator guidance for copying, scanning, touchscreen navigation and common office functions.
Advanced software setup may require an additional quotation.
Onsite Service Support
Request technical help for machine faults, operation panel issues, scanning problems and equipment maintenance.
Service visits and response times depend on your location and support agreement.
Service Warranty
Ask for the applicable warranty covering the supplied machine or compatible replacement parts.
Warranty duration, exclusions and parts coverage are confirmed in writing.
Workflow Configuration
Configure supported scan-to-email, scan-to-folder, shortcut and digital document workflow functions.
Network access, permissions and software licences may be required.
FAST QUOTATION CHECKLIST
9. Get a Faster Ricoh SOP Quotation – Information to Send FSM
Help us recommend the correct panel service, compatible parts or Ricoh multifunction printer by sharing the following information.
01. Machine Model
Example: IM C3010, IM 3500 or MP C4504ex.
Example: IM C3010, IM 3500 or MP C4504ex.
02. Serial Number
Required for accurate parts compatibility checking.
Required for accurate parts compatibility checking.
03. Your Requirement
Rent MFP, purchase MFP, repair SOP or replace SOP.
Rent MFP, purchase MFP, repair SOP or replace SOP.
04. Existing Panel Condition
Working, cracked, blank screen, frozen or intermittent.
Working, cracked, blank screen, frozen or intermittent.
05. Photographs
Machine model label and current touchscreen.
Machine model label and current touchscreen.
06. Required Applications
Copy, scan, email, network folder, cloud, OCR or others.
Copy, scan, email, network folder, cloud, OCR or others.
07. Monthly Print Volume
Estimated black-and-white and colour A4/A3 pages.
Estimated black-and-white and colour A4/A3 pages.
08. Office Location
Town, postcode, building floor and delivery access.
Town, postcode, building floor and delivery access.
09. Budget & Rental Preference
Expected budget, purchase or rental contract requirements.
Expected budget, purchase or rental contract requirements.
10. Company Contact Details
Company name, contact person, WhatsApp and email.
Company name, contact person, WhatsApp and email.
Need only a replacement touchscreen? Start with the machine model, serial number, photographs and a description of the fault.
WhatsApp – Send My Quotation DetailsYOUR LOCAL RICOH DOCUMENT SOLUTIONS PARTNER
10. Why Choose Fotostat Seri Murni – And Why Improve Your Ricoh MFP Now?
Established Since 1993
Experience supplying office equipment, photocopiers, printers and document solutions to Malaysian organizations.
Six Malaysia Branch Locations
Company presence in Kuala Lumpur, Petaling Jaya, Penang, Kuantan, Kota Bharu and Kuala Terengganu.
Sales & Technical Consultation
Get advice on machine suitability, Smart Operation Panel generations, service options and business workflow requirements.
Flexible Rental & Purchase
Compare available rental, new-machine purchase and selected refurbished equipment options.
Installation & Operator Guidance
Ask for suitable delivery, machine installation, network configuration and user-training arrangements.
Onsite Technical Assistance
Discuss maintenance and service coverage with a Malaysian equipment supplier instead of managing issues alone.
Why Consider a Smart MFP Solution Now?
Everyday office tasks such as scanning documents, filing contracts and routing invoices consume staff time. When your existing MFP workflow is inconvenient or your touchscreen is faulty, evaluating a suitable improvement now can help avoid continued interruptions and repetitive work.
The right solution might be as simple as configuring shortcuts, replacing a failed panel, or selecting a newer Ricoh MFP with supported digital applications. FSM can help you assess these options before committing to new equipment.
Fotostat Seri Murni Sdn Bhd
Company Registration: 721913-K
N-G-42, Jalan PJU 1A/1,
Ara Damansara,
47301 Petaling Jaya, Selangor, Malaysia.
WhatsApp: 016-9225928
Serving Malaysia Since 1993
6 Branches: Kuala Lumpur · Petaling Jaya · Penang · Kuantan · Kota Bharu · Kuala Terengganu
Nearby service enquiries: Ara Damansara, Kelana Jaya, Tropicana, Kota Damansara, Glenmarie, Sungai Buloh, Bandar Utama, PJ, Puchong, Subang Jaya, Shah Alam and Klang.
CUSTOMER QUESTIONS ANSWERED
11. Frequently Asked Questions About Ricoh Smart Operation Panel
1. What is a Ricoh Smart Operation Panel?
A Ricoh Smart Operation Panel is the touchscreen user interface on supported Ricoh printers and multifunction photocopiers. It provides access to copying, scanning, printing and compatible document applications through customizable menus and shortcuts.
2. Can I buy a Ricoh Smart Operation Panel separately?
Replacement Smart Operation Panel components may be available for selected Ricoh machines. Availability and compatibility depend on the exact model, serial number and required part number. FSM can assess your request and provide a quotation where a suitable part is available.
3. Can I upgrade Ricoh SOP G2 or G2.5 to G3?
Not automatically. G2, G2.5 and G3 are different panel generations, and their hardware should not be assumed interchangeable. An upgrade or replacement must be checked against Ricoh's model-specific hardware, firmware and service requirements. Replacing the complete MFP may be more practical in some cases.
4. Which Ricoh MFP models use Smart Operation Panel?
Examples from the supplied generation chart include IM C2000, IM C3000, IM C3010, IM C3510, IM C4510, IM 3000, IM 3010, IM 3510, IM 4510, MP C2004ex, MP C4504ex and MP 3055. These cover different SOP generations. Please verify the exact model and configuration before ordering parts or software.
5. Does Ricoh Smart Operation Panel support cloud scanning and OCR?
Selected Ricoh MFPs support compatible cloud scanning workflows and optional OCR solutions through available software integrations. These functions are not universally included with every panel and may require additional applications, subscriptions or configuration.
6. Is free delivery, installation and user training included?
Eligible Ricoh MFP rental and purchase packages may include free delivery, installation and user training within agreed service areas. Confirmed inclusions, coverage and any additional site requirements will appear in your quotation.
7. Are Ricoh Smart Operation Panel machines and spare parts ready stock?
FSM can check availability of suitable machines and compatible panel replacement parts. Stock varies by model, generation and condition, so availability and lead time must be confirmed before ordering.
8. Do you provide onsite service warranty for Ricoh SOP and MFPs?
FSM can offer onsite service and warranty arrangements according to the selected machine, parts and support package. Warranty periods, parts coverage, response times and exclusions are specified in the written quotation or service agreement.
9. Where can I get a Ricoh Smart Operation Panel quotation near Petaling Jaya?
Contact Fotostat Seri Murni Sdn Bhd at N-G-42, Jalan PJU 1A/1, Ara Damansara, 47301 Petaling Jaya, Selangor. WhatsApp 016-9225928 for enquiries from Kelana Jaya, Tropicana, Kota Damansara, Glenmarie, Puchong, Subang Jaya, Shah Alam, Klang and surrounding areas.
10. What information is needed for a Ricoh SOP quotation?
Provide your Ricoh MFP model, serial number, a photograph of the touchscreen, your required service or application, office location and contact details. If you want to rent or buy a complete MFP, also share your estimated monthly print volume and budget.
Ready to simplify your office document workflow?
Get a tailored recommendation for your Ricoh Smart Operation Panel, touchscreen replacement, MFP rental or outright purchase.
WhatsApp Us – Get Your Ricoh SOP Quote
Call / Contact FSM
Get a tailored recommendation for your Ricoh Smart Operation Panel, touchscreen replacement, MFP rental or outright purchase.
Smart Operation Panel Ricoh
Brings you infinite possibilities
Based on Android OS, the new generation of Smart Operation Panel (SOP) is equipped with numerous applications to offer innovative functions, bringing infinite possibilities to workplaces along with the elements of “Connectivity”, “Communication” and “Collaboration”.
Key Features
10.1" LARGEST OPERATION PANEL
ANDROID-BASED
APPLICATION SITES
WIDGETS
Smart Control, Smoother Motion
To enhance user-friendliness, the 10.1 inch Smart Operation Panel (SOP) is installed on Ricoh’s new copiers and high-end multi-function printers. Based on Android OS, SOP is now compatible with smart phones and tablets while various apps and widgets in SOP help to expand the functions of Ricoh’s devices. With the new technology, traditional printing network could be transformed into a necessary interconnected system in workplaces.
