Fotostat Seri Murni specialist in supply photocopier, multifunction printer, in term of rental, outright purchase, maintenance and consumables
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  • Services
    • Rent Photocopier
    • Rent Plotter
    • Rent Scanner
    • Rent Printer
    • Rent Production Printer
    • Rent Network Equipment >
      • WiFi Access Point Rental
      • CCTV Rental
      • Firewall Rental
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    • Rent Interactive Whiteboard
    • Printer Short Term Rental Service
    • Photocopy Machine Short Term Rental Service
    • Photo Printer Short Term Rental Service
    • Projector Short Term Rental Service
    • Photocopier / Printer Outright Purchase
    • T shirt Printer Short Term Rental Service
    • Printing Services
    • Document Scanning Services
    • Photostat Services
  • Products
    • Photocopier >
      • Black and White Multifunctionals
      • Colour Multifunctionals
      • Refurbish Copiers
    • Direct to Garment Printer
    • Digital Duplicators
    • Printers >
      • Printer Promotion
      • Eco-friendly Printer
      • Black and White Printer
      • Colour Printer
      • Black and White All-in-One
    • Production Printer >
      • Heavy Duty Printer Black and White
      • Cutsheet Colour Production Printing >
        • ProC5300s
        • ProC7200
        • ProC9200
    • Document Scanner
    • Large Format Printer / Plotter
    • Ricoh Large Format Printer
    • Printing Machine
    • Barcode Printer >
      • Toshiba BV400D
      • Toshiba B-EP4DL
      • Toshiba B-FP2D
      • Toshiba B-FP3D
      • Toshiba B-852
      • Toshiba BA410T
      • Toshiba BA420T
      • Toshiba B-EX4T1
      • Toshiba B-EX4T2
      • Toshiba B-EX4T3
      • Toshiba B-EX6T1
      • Toshiba B-EX6T3
    • Finishing Machine
    • Office Equipment
    • Projectors >
      • Entry Range
      • Ultra Portable Series
      • Mid Sized Rooms
      • Light Scene
      • ULTRA SHORT THROW
      • Ultra Short Throw Interactiive
      • Large Venues
    • Interactive Whiteboards
    • 3D Printer >
      • MakerBot Replicator Desktop+
      • MakerBot Replicator z18 3D Printer
      • Anet A8 V2
      • Anet ET4
    • Parts, Toner, Consumables
    • Software >
      • Cost Management and Security
      • Capture and Distribution
      • Cloud Electronic Document
      • Mobile Printing and Sharing
  • Support
    • Service and Maintenance
    • Submit Meter Reading
    • Request Onsite Service
    • Online Warranty Registration
    • How To Video for Ricoh Products
    • Ricoh Products FAQs
    • Ricoh Driver Download
    • Ricoh Authorized Service Partner
    • Refer & Reward
  • About Us
    • Request a Quotation
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    • Kuala Terengganu Job Vacancy >
      • Kota Bharu Job Vacancy
    • Industrial Training / Internship
    • Appreciate Employee
    • Dealer / Reseller
    • Environment & Sustainability
    • Shiny Products Distributor
  • Bahasa Malaysia
    • Sewa Mesin Fotostat
    • Sewa Printer
    • Sewa Plotter
    • Sewa Mesin Riso
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FSM Service and Support for RICOH Equipments

As a services provider, FSM earns our customers’ respect through superior service and support. FSM has also joined forces with Ricoh Malaysia to strengthen our offerings to you, we ready to commit and provide exceptional service and support to your Ricoh products.

No other company is as committed to your total satisfaction like FSM, and we stand behind our commitments with service and maintenance guarantees that are designed to ensure your satisfaction now and in the future. We assure you that every FSM employee is committed to be responsive, professional and take pride in making customer satisfaction a focus of everything they do.

Our technicians are fully trained and factory-certified in accordance with the manufacturers’ requirements and are fully committed to ensuring that all of your equipment covered by a FSM service or maintenance agreement performs to manufacturer’s specifications.

For customers using our Total Service Maintenance Agreement (TSMA), FSM provides the following guarantees in connection with your equipment covered by this program agreement and installed and used consistent with the manufacturers’ specifications:


GUARANTEED RESPONSE TIME*
We will provide a quarterly average response time of 2 to 8 hours after receipt of service calls within a 30 km radius from FSM service center.

UPGRADE GUARANTEE*
We will work together with you in the event that you wish to add, exchange, or upgrade technology to ensure that you have the appropriate solutions to address your future business needs.

PERFORMANCE COMMITMENT*
We will provide temporary loaner equipment for any equipment that fails to operate in accordance with the manufacturers’ specifications. In the unlikely event that we are unable to repair such equipment, we will replace it with equipment of equal or greater functionality.

* Applies to equipment covered under a FSM Total Service Maintenance Service Agreement (TSMA) as outlined in the terms and conditions of the agreement.

Products

Black & White Multifunctions
Colour Multifunctions
Black & White Printers
Colour Printers
Production Printing
Software Solutions
Faxes

Services & Solutions

Office Software Solutions
Production Solutions
IT & Network Services
Education & Training
Consulting Services
Financing
Environmental

Support & Download

FAQs
Download Drivers
Download Documents
Reseller Program
Warranty
Service & Maintenance
Contact

About FSM

About FSM
News Releases
Environment & Sustainability
Careers
Printing Innovation Centre
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Services
Rent Photocopy Machine
Rent Large Format Printer
Rent Production Printer
​Rent Printer
Rent Scanner
Products
Colour Photostat Machine
Black & White Photostat Machine
Refurbish Photostat Machine
​Production Printer
A1 A0 Plotter
​Office Printer
​
Direct To Garment Printer

​Scanner
Projector
Interactive Whiteboard
Digital Duplicator
Office Equipment
​Finishing Machine
Paper, Toner & Part

Contact Us

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Fotostat Seri Murni Sdn Bhd
​Malaysia Nationwide


Petaling Jaya, Selangor: +603 - 7480 4928
Pulau Pinang, Penang: +604 - 653 0128
Kota Bharu, Kelantan: +6011 - 1074 8264

Kuala Terengganu, Terengganu: +609 - 622 4253 
Kemaman, Terengganu : +609 - 853 4028
Authorized Sales & Service
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Copyright © 2023 Fotostat Seri Murni Sdn Bhd. All rights reserved.
  • Home
    • Promotion
  • Online Store
    • Office Depot
    • Lazada
    • Shopee
    • Presto Mall
  • Services
    • Rent Photocopier
    • Rent Plotter
    • Rent Scanner
    • Rent Printer
    • Rent Production Printer
    • Rent Network Equipment >
      • WiFi Access Point Rental
      • CCTV Rental
      • Firewall Rental
      • Network Devices Antivirus Rental
    • Rent Interactive Whiteboard
    • Printer Short Term Rental Service
    • Photocopy Machine Short Term Rental Service
    • Photo Printer Short Term Rental Service
    • Projector Short Term Rental Service
    • Photocopier / Printer Outright Purchase
    • T shirt Printer Short Term Rental Service
    • Printing Services
    • Document Scanning Services
    • Photostat Services
  • Products
    • Photocopier >
      • Black and White Multifunctionals
      • Colour Multifunctionals
      • Refurbish Copiers
    • Direct to Garment Printer
    • Digital Duplicators
    • Printers >
      • Printer Promotion
      • Eco-friendly Printer
      • Black and White Printer
      • Colour Printer
      • Black and White All-in-One
    • Production Printer >
      • Heavy Duty Printer Black and White
      • Cutsheet Colour Production Printing >
        • ProC5300s
        • ProC7200
        • ProC9200
    • Document Scanner
    • Large Format Printer / Plotter
    • Ricoh Large Format Printer
    • Printing Machine
    • Barcode Printer >
      • Toshiba BV400D
      • Toshiba B-EP4DL
      • Toshiba B-FP2D
      • Toshiba B-FP3D
      • Toshiba B-852
      • Toshiba BA410T
      • Toshiba BA420T
      • Toshiba B-EX4T1
      • Toshiba B-EX4T2
      • Toshiba B-EX4T3
      • Toshiba B-EX6T1
      • Toshiba B-EX6T3
    • Finishing Machine
    • Office Equipment
    • Projectors >
      • Entry Range
      • Ultra Portable Series
      • Mid Sized Rooms
      • Light Scene
      • ULTRA SHORT THROW
      • Ultra Short Throw Interactiive
      • Large Venues
    • Interactive Whiteboards
    • 3D Printer >
      • MakerBot Replicator Desktop+
      • MakerBot Replicator z18 3D Printer
      • Anet A8 V2
      • Anet ET4
    • Parts, Toner, Consumables
    • Software >
      • Cost Management and Security
      • Capture and Distribution
      • Cloud Electronic Document
      • Mobile Printing and Sharing
  • Support
    • Service and Maintenance
    • Submit Meter Reading
    • Request Onsite Service
    • Online Warranty Registration
    • How To Video for Ricoh Products
    • Ricoh Products FAQs
    • Ricoh Driver Download
    • Ricoh Authorized Service Partner
    • Refer & Reward
  • About Us
    • Request a Quotation
    • Contact Us
    • News Blog
    • Voice of Customer
    • Kuala Terengganu Job Vacancy >
      • Kota Bharu Job Vacancy
    • Industrial Training / Internship
    • Appreciate Employee
    • Dealer / Reseller
    • Environment & Sustainability
    • Shiny Products Distributor
  • Bahasa Malaysia
    • Sewa Mesin Fotostat
    • Sewa Printer
    • Sewa Plotter
    • Sewa Mesin Riso