Fotostat Seri Murni specialist in supply photocopier, multifunction printer, in term of rental, outright purchase, maintenance and consumables
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Jawatan Kosong Kuala Terengganu

Job Vacancy Kuala Terengganu

Jawatan Kosong Kuala Terengganu Job Vacancy

Technical Service Manager

Description
· Are you passionate about IT Hardware repairing?
· Are you constantly pushing yourself to learn new technologies to develop better, faster and more exposure to different brand of IT hardware repairing? 

Then FSM is the place for you. 
Everyone at FSM is deeply committed to delivering high-performing services to our business client.
We are growing rapidly and searching for a Technical Service Manager who can take us to the next level. 
Are you up for the challenge?

POSITION PROFILE
Leads, manages and supports a team of service technicians. 
Responsible for the timely, cost-effective and quality delivery of product service to FSM product end users. 
Ensures a high level of external customer satisfaction and achievement of service goals and objectives.

JOB DUTIES AND RESPONSIBILITIES
· Provides daily direction and support to team of technicians to ensure delivery of timely, cost-effective, and quality product service to end user customers.
· Ensures a high level of external customer satisfaction.
· Enables and maintains a positive and productive work environment.
· Spends minimum of 75% of time in Field reviewing technician's work habits/customer interactions.
· Provides leadership and guidance to improve technician's territory management skills, overall technical skills and customer relations' skills through scheduling of appropriate training.
· Organizes resources (headcount) and work assignments to gain maximum efficiency and job enrichment i.e., work teams, territories, special assignments.
· Provides timely response to customer inquiries and complaints and ensures compliance with agreed upon customer requirements.
· Works with assigned accounts reporting overall performance, promoting FSM solutions and can clearly articulate the Ricoh Value proposition.
· Inspires and motivates team members to deliver excellent customer service through the ON-Track performance management program.
· Prepares and delivers timely and accurate performance appraisals for all direct reports.
· Maintains positive and productive relationship with other functional groups.
· Provides counsel, direction and opportunities to employees to assist in improving their performance on current job and preparation for future responsibilities.
· Ensures maximum service profitability through monitoring and management of parts consumption and departmental expense.
· Provides proper direction to support team/District achievement of service goals and objectives including all productivity KPI's.
· With approval, recruits, interviews and hires new Technology Service Technicians.
· Performs other duties as assigned.

Skills & Qualifications
· Bachelor’s Degree
· 5+ years of service/maintenance copier experience
· 2+ years of prior management experience
· Competent networking abilities
· Strong project management skills
· Strong written and verbal communication skills; Must be able to communicate at a level appropriate to the audience (direct reports, peers, and senior management)
· Excellent team building, negotiation and consensus building abilities
· Ability to motivate and build high performance development teams
· Working Location Base In Kuala Terengganu

Business Development Executive

  • Based in Kuala Terengganu / Kota Bharu (Fresh graduates are encourage to apply).
  • SPM / Diploma / Degree candidates are encouraged to apply.
  • Must possess own car / motorcycle.
  • Strong interpersonal, presentation and negotiation skills
  • Able to work both independently and as a team under minim

Admin Executive

  • Based in Kuala Terengganu. 
  • Able to work both independently and as a team under minimum supervision.
  • SPM / Diploma / Degree.(Fresh graduates are encourage to apply).

Graphic Designer

  • Based in Kuala Terengganu.
  • Creative and well versed in Photoshop, Illustrator, In Design, Etc.
  • Able to work both independently and as a team under minimum supervision.
  • SPM / Diploma / Degree.(Fresh graduates are encourage to apply).

Production Technician

  • Based in Kuala Terengganu. 
  • Able to work both independently and as a team under minimum supervision.
  • SPM / Diploma / Degree.(Fresh graduates are encourage to apply).
  • Must possess own car / motorcycle.

Customer Service Engineer

  • Based in Kuala Terengganu and Kota Bharu. (Fresh graduates are encourage to apply).
  • Able to work both independently and as a team under minimum supervision.
  • SPM / Diploma / Degree candidates are encouraged to apply.
  • Must possess own car / motorcycle.

How to apply?

Please email your detailed resume, expected salary and a recent photograph to: 
hr@fsmsolution.com

For more info on the job position, please contact human resource department:
📞 011-10678766
WhatsApp HR: https://wa.me/601110678766

  • Full Vacancy Jobs Available
  • Job Vacancy In Kuala Terengganu
  • Job Vacancy In Kota Bharu Kelantan
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Services
Rent Photocopy Machine
Rent Large Format Printer
Rent Production Printer
​Rent Printer
Rent Scanner
Products
Colour Photostat Machine
Black & White Photostat Machine
Refurbish Photostat Machine
​Production Printer
A1 A0 Plotter
​Office Printer
​
Direct To Garment Printer

​Scanner
Projector
Interactive Whiteboard
Digital Duplicator
Office Equipment
​Finishing Machine
Paper, Toner & Part

Contact Us

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Fotostat Seri Murni Sdn Bhd
​Malaysia Nationwide


Petaling Jaya, Selangor: +603 - 7480 4928
Pulau Pinang, Penang: +604 - 653 0128
Kota Bharu, Kelantan: +6011 - 1074 8264

Kuala Terengganu, Terengganu: +609 - 622 4253 
Kemaman, Terengganu : +609 - 853 4028
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  • Home
    • Promotion
  • Online Store
    • Office Depot
    • Lazada
    • Shopee
    • Presto Mall
  • Services
    • Rent Photocopier
    • Rent Plotter
    • Rent Scanner
    • Rent Printer
    • Rent Production Printer
    • Rent Network Equipment >
      • WiFi Access Point Rental
      • CCTV Rental
      • Firewall Rental
      • Network Devices Antivirus Rental
    • Rent Interactive Whiteboard
    • Printer Short Term Rental Service
    • Photocopy Machine Short Term Rental Service
    • Photo Printer Short Term Rental Service
    • Projector Short Term Rental Service
    • Photocopier / Printer Outright Purchase
    • T shirt Printer Short Term Rental Service
    • Printing Services
    • Document Scanning Services
    • Photostat Services
  • Products
    • Photocopier >
      • Black and White Multifunctionals
      • Colour Multifunctionals
      • Refurbish Copiers
    • Direct to Garment Printer
    • Digital Duplicators
    • Printers >
      • Printer Promotion
      • Eco-friendly Printer
      • Black and White Printer
      • Colour Printer
      • Black and White All-in-One
    • Production Printer >
      • Heavy Duty Printer Black and White
      • Cutsheet Colour Production Printing >
        • ProC5300s
        • ProC7200
        • ProC9200
    • Document Scanner
    • Large Format Printer / Plotter
    • Ricoh Large Format Printer
    • Printing Machine
    • Barcode Printer >
      • Toshiba BV400D
      • Toshiba B-EP4DL
      • Toshiba B-FP2D
      • Toshiba B-FP3D
      • Toshiba B-852
      • Toshiba BA410T
      • Toshiba BA420T
      • Toshiba B-EX4T1
      • Toshiba B-EX4T2
      • Toshiba B-EX4T3
      • Toshiba B-EX6T1
      • Toshiba B-EX6T3
    • Finishing Machine
    • Office Equipment
    • Projectors >
      • Entry Range
      • Ultra Portable Series
      • Mid Sized Rooms
      • Light Scene
      • ULTRA SHORT THROW
      • Ultra Short Throw Interactiive
      • Large Venues
    • Interactive Whiteboards
    • 3D Printer >
      • MakerBot Replicator Desktop+
      • MakerBot Replicator z18 3D Printer
      • Anet A8 V2
      • Anet ET4
    • Parts, Toner, Consumables
    • Software >
      • Cost Management and Security
      • Capture and Distribution
      • Cloud Electronic Document
      • Mobile Printing and Sharing
  • Support
    • Service and Maintenance
    • Submit Meter Reading
    • Request Onsite Service
    • Online Warranty Registration
    • How To Video for Ricoh Products
    • Ricoh Products FAQs
    • Ricoh Driver Download
    • Ricoh Authorized Service Partner
    • Refer & Reward
  • About Us
    • Request a Quotation
    • Contact Us
    • News Blog
    • Voice of Customer
    • Kuala Terengganu Job Vacancy >
      • Kota Bharu Job Vacancy
    • Industrial Training / Internship
    • Appreciate Employee
    • Dealer / Reseller
    • Environment & Sustainability
    • Shiny Products Distributor
  • Bahasa Malaysia
    • Sewa Mesin Fotostat
    • Sewa Printer
    • Sewa Plotter
    • Sewa Mesin Riso